Terms and Conditions

Go Rewards Loyalty Program

Welcome to Go Rewards! We provide a mobile application (App) where Merchants make their individual loyalty programs (Merchant Loyalty Programs) available to customers, allowing you to view and accrue loyalty rewards across participating Merchants (Go Rewards Loyalty Program), and other associated features, as set out in more detail on our website.

You may access limited features of the Go Rewards Loyalty Program as a lite member by signing up for a Merchant Loyalty Program in-store with the participating Merchant, without downloading the App. Full access to the Go Rewards Loyalty Program and the App features requires you to download the App and accept these Terms.

In these Terms, when we say you or your, we mean you as an individual if you are accepting these Terms for yourself. When we say we, us, or our, we mean Slyp Pty Ltd (ACN 613 031 271).

Some capitalised words in these Terms have defined meanings, and each time that word is used in these Terms it has the same meaning. You can find a list of the defined words and their meaning at the end of these Terms.

If you have any questions about these Terms, contact us at: support@slyp.com.au

These terms and conditions (Terms) form our contract with you, and set out our obligations as a service provider and your obligations as a customer. You cannot use the Go Rewards Loyalty Program unless you agree to these Terms.

Our Disclosures

Please read these Terms carefully before you accept. We draw your attention to:

  • our privacy policy (on the App and our website) which sets out how we will handle your personal information;
  • clause 1.7 (Variations) which sets out how we may amend these Terms;
  • clause 11 (Liability) which sets out exclusions and limitations to our liability under these Terms; and
  • clause 13 (Termination and Suspension) which sets out what will happen if these Terms or your access to a relevant Merchant Loyalty Program is terminated or suspended.

These Terms do not intend to limit your rights and remedies at law, including any of your Consumer Law Rights.

1. Engagement and Term

1.1 These Terms apply from the time you agree to these Terms, until the date these Terms are terminated in accordance with their Terms (Term).

1.2 Subject to your compliance with these Terms, we will provide you with access to the Go Rewards Loyalty Program and the App.

1.3 You must be 18 years or older to access the Go Rewards Loyalty Program and the App.

1.4 If we release a new version or update the App, we may require that you download or update to the new version before you can continue to access and use the App or the Go Rewards Loyalty Program.

1.5 If we provide you with access to any new or beta features, you acknowledge that because of the developmental nature of such features, you use them at your own risk and we have no obligation to maintain or provide error corrections. Any new or beta features we provide you with access to are for evaluation purposes only and not for production use, and we may discontinue those features at any time at our sole discretion.

1.6 The App may contain links to websites operated by third parties. Unless we tell you otherwise, we do not control, endorse or approve, and are not responsible for, the content on those websites. We recommend that you make your own investigations with respect to the suitability of those websites. If you purchase goods or services from a third party website linked from the App, such third party provides the goods and services to you, not us.

1.7 We may amend these Terms at any time, by providing written notice to you. By clicking “I accept” or continuing to use the Go Rewards Loyalty Program after the notice or 30 days after notification (whichever date is earlier), you agree to the amended Terms. If you do not agree to the amendment, you should cease using the Go Rewards Loyalty Program.

1.8 We may change, suspend or discontinue any feature or functionality of the App or the Go Rewards Loyalty Program, or cease to offer a specific Merchant Loyalty Program through the App, where we reasonably consider it necessary or where we cease to offer the relevant service generally. We will provide you with reasonable advance notice of any material changes, to the extent it is reasonably practicable for us to do so.

2. Account

2.1 You must sign up for an Account in order to access and use the App. Your mobile number is your username for your Account, and this becomes your UniqueID.

2.2 Once you create an Account, you can link your Merchant Loyalty Program details to your Account and also sign up for new Merchant Loyalty Programs, allowing you to access and manage your membership of each Merchant Loyalty Program through the App. You can create an Account without joining any Merchant Loyalty Program. You become a member of a Merchant Loyalty Program only when you separately register for, and join, that Merchant Loyalty Program through the App or with the Merchant directly, and agree to the relevant Merchant Loyalty Program Terms.

2.3 While you have an Account with us, you agree to keep verification codes, usernames and passwords secure and confidential.

2.4 If you close your Account, you will lose access to the App and the Go Rewards Loyalty Program.

3. Merchant Loyalty Programs

3.1 You acknowledge and agree that each Merchant is responsible for their own Merchant Loyalty Program, and that we are not the supplier of any Merchant Loyalty Programs. The Go Rewards Loyalty Program is an aggregator of the Merchant Loyalty Programs offered by individual Merchants.

3.2 You acknowledge and agree that we have no responsibility or liability for the operation or conduct of the Merchant Loyalty Programs or the earning or redemption of Loyalty Rewards within the individual Merchant Loyalty Programs, except as set out in these Terms. The relevant Merchant, and not us, is responsible and liable for the Loyalty Rewards in its Merchant Loyalty Program, including their approval, allocation, override, adjustment, reversal, value, validity, expiry and honouring.

3.3 Whether you must use the App to redeem your Loyalty Rewards, or whether you may redeem them at the point of sale without the App, depends on the relevant Merchant Loyalty Program Terms. Depending on the relevant Merchant Loyalty Program, you may be able to accrue Loyalty Rewards without the App (for example, where you sign up in-store using your UniqueID), in which case the terms applicable to that participation, including any limits on functionality until you register for the App, are set out in the relevant Merchant Loyalty Program Terms.

3.4 If you held a Loyalty Rewards balance with a Merchant under a previous or separate loyalty program before that Merchant's Merchant Loyalty Program became available through the App, the Merchant may, at its discretion, transfer some or all of that existing balance into your Account for the relevant Merchant Loyalty Program. Whether, when and on what basis any such existing balance is transferred is determined solely by the Merchant in accordance with the applicable Merchant Loyalty Program Terms, and is not guaranteed. We do not transfer, calculate or verify any existing balance and have no responsibility or liability in connection with the transfer of, or failure to transfer, any existing balance.

4. Loyalty Rewards

Accrual

4.1 When you make eligible purchases with a Merchant, you will be entitled to accrue loyalty rewards in the relevant Merchant Loyalty Program in accordance with the relevant Merchant Loyalty Program Terms (Loyalty Rewards). To accrue Loyalty Rewards, you must provide your LoyaltyID at the time of making a purchase with the relevant Merchant, either by scanning your LoyaltyID, by providing your UniqueID or by following any other process set out by the Merchant. If you do not identify your membership at the time of purchase, Loyalty Rewards will not be added to your Account for that transaction, except where you have registered for the PLL Program at a participating Merchant.

4.2 Each Merchant determines the rate and manner in which Loyalty Rewards or any other benefits may be earned in its Merchant Loyalty Program, including which offers, bonuses or campaigns are made available to members and for how long. The eligibility criteria and steps required to earn Loyalty Rewards or benefits under any offer are set out in the App (where applicable) and the relevant Merchant Loyalty Program Terms.

4.3 You acknowledge and agree that Loyalty Rewards are not money, currency or legal tender, have no cash value, and cannot be redeemed or exchanged for cash, withdrawn, or transferred to any other person or account. While the App may display the value of your accrued Loyalty Rewards as a dollar amount, you acknowledge and agree that this is only a way of expressing the indicative value of your Loyalty Rewards in the App, and are not a separate balance, account, entitlement, money, currency or legal tender. If there is any inconsistency between the Loyalty Rewards shown in the App and your rewards or benefits determined under the Merchant Loyalty Program Terms, the latter will prevail.

4.4 The App may also display an aggregate savings feature reflecting the total value of Loyalty Rewards you have redeemed across different Merchant Loyalty Programs in connection with the Go Rewards Loyalty Program (Savings). Your Savings is a historical record of Loyalty Rewards applied at the time of purchase under a Merchant Loyalty Program and does not represent a balance, entitlement or amount available for future redemption. We make no representation or warranty as to the accuracy of the Savings displayed in the App.

4.5 Each Merchant may revise the value of the Loyalty Rewards it issues in accordance with the applicable Merchant Loyalty Program Terms. This means the value of Loyalty Rewards you have accrued may change over time, expire or be forfeited, in each case in accordance with the applicable Merchant Loyalty Program Terms.

4.6 You acknowledge and agree that your Loyalty Rewards may expire in accordance with the applicable Merchant Loyalty Program Terms. Any expiry date applicable to your Loyalty Rewards will be set out in the relevant Merchant Loyalty Program Terms or displayed in the App when you have connected your LoyaltyID for that Merchant to your Account. We will endeavour to notify you of Loyalty Rewards that are approaching their expiry date, but such notifications are subject to you having enabled notifications on for emails and the App on your device and are not guaranteed. You acknowledge and agree that you are responsible for monitoring your Loyalty Rewards balance and expiry dates within the App. We are not liable for any failure to notify you of expiring Loyalty Rewards, or for any Loyalty Rewards that expire before you are able to redeem them, including where the minimum redemption threshold for the relevant Merchant Loyalty Program has not been reached at the time of expiry.

4.7 Except where otherwise set out in the relevant Merchant Loyalty Program Terms, where you make a purchase and earn Loyalty Rewards and then subsequently return the purchase for a refund, the Loyalty Rewards you earned in connection with the purchase will be reversed and deducted from your account in accordance with the rules specified in the relevant Merchant Loyalty Program Terms. This may result in a negative Loyalty Rewards balance within the relevant Merchant Loyalty Program.

Redemption

4.8 Once you have accrued sufficient Loyalty Rewards under the relevant Merchant Loyalty Program Terms, you may redeem the Loyalty Rewards as a reduction off the purchase price at the checkout of the relevant Merchant, in accordance with the relevant Merchant Loyalty Program Terms. Loyalty Rewards cannot be redeemed after their expiry date. You may check your redeemable points balance in the App under the relevant Merchant Loyalty Program.

4.9 You acknowledge and agree that we are not responsible for and will not be liable for any redemption of Loyalty Rewards by you, or failure to honour the redemption of Loyalty Rewards. The Merchant is responsible for the redemption of Loyalty Rewards, and you acknowledge and agree that the Merchant may, in its discretion, accept or reject the redemption of Loyalty Rewards, as further set out in the relevant Merchant Loyalty Program Terms.

4.10 The minimum amount of Loyalty Rewards required to make a redemption varies by Merchant and is set out in the relevant Merchant Loyalty Program Terms.

5. Payment Linked Loyalty (PLL) Program

5.1 You may choose to opt in to our PLL Program. The App indicates which cards or card types are eligible to be linked for the PLL Program, and only eligible cards may be linked. The cards eligible to be linked may change from time to time. The PLL Program is only available for Payment Cards issued by an Australian financial institution.

5.2 To opt in to the PLL Program, you must follow the link within the App to “Auto Earn” and input the details of your eligible Payment Card for the purposes of linking your Payment Card to your UniqueID and LoyaltyID in all participating Merchant Loyalty Programs. Your opt-in will be sent to us for approval by us and by the third party issuer of the Payment Card. Registration for the PLL Program is only complete when we have all required information and it has been approved by the relevant Payment Card Scheme.

5.3 You must not opt in to the PLL Program unless you are the authorised user of the Payment Card and have the consent of any third party that jointly owns the account to which your Payment Card is linked, or any employer that has issued the Payment Card. By opting in to the PLL Program, you warrant and represent to us that you have obtained this consent.

5.4 Any Payment Card details that you provide are  facilitated by a third-party PCI-compliant provider engaged by us from time to time, which anonymously tokenises your Payment Card details in accordance with the relevant Payment Car Scheme. The third party provider does not store or retain your Payment Card details following registration. In order to activate the PLL Program, we will provide your enrolment details and a tokenised reference for your Payment Card to the relevant Payment Card Scheme so that they know you are enrolled in the PLL Program. Following your registration, we will receive transaction information relating to your eligible purchases using your Payment Card at participating merchants, even where you have not scanned your LoyaltyID as part of a transaction with the relevant merchant.

5.5 The PLL Program is subject to the terms and conditions of the relevant third party service provider and Payment Card Scheme. By opting in to the PLL Program, you agree to the PLL Third Party Terms as displayed in the App at the time of linking your Payment Card. You must review the PLL Third Party Terms before completing your registration for the PLL Program. If you do not agree to the PLL Third Party Terms, you should not opt in to the PLL Program.

5.6 Once you have opted in to the PLL Program, you will automatically receive Loyalty Rewards on eligible purchases with participating Merchants using your linked Payment Card, as if you had provided your LoyaltyID and/or UniqueID at the time of making the eligible purchase. Your opt-in to the PLL Program applies across all participating Merchant Loyalty Programs. The PLL Program is not available for all Merchant Loyalty Programs, and some Merchants and Merchant Loyalty Programs are excluded, as further set out on the App and updated from time to time. You should check the App (including the Auto Earn page) to see which Merchant Loyalty Programs are eligible for, or excluded from, the PLL Program regularly before making a purchase with your linked Payment Card.

5.7 You may register, add and remove Payment Cards to your account, up to a maximum of 2 Payment Cards per Account at any time. A Payment Card may only be linked to any one Account across the App. We reserve the right to verify that the details of your Payment Card align with the details provided in respect of your Account and Merchant Loyalty Program accounts. In circumstances where your Payment Card is cancelled, lost, stolen, expired or no longer valid, it is your responsibility to update your account with the details of any replacement or renewed Payment Card and de-register the relevant card. If you remove a Payment Card and later wish to re-add it, there may be a delay of up to 48 hours before that Payment Card can be re-registered for the PLL Program. We will be unable to allocate loyalty points or benefits to you if the relevant Payment Card has not been registered for the PLL Program.

5.8 You may opt out of the PLL Program at any time by logging into your Go Rewards account and removing any Payment Cards registered under the PLL Program within the App. Any such request will be actioned within 5 Business Days.

5.9 We are not liable for any inaccurate, expired or incorrect Payment Card details or information, including your potential inability to accrue Loyalty Rewards as a result of inaccurate, expired or incorrect information.

5.10 The PLL Program is an additional opt-in feature. If you do not elect to opt in to the PLL Program, it will not otherwise impact your ability to collect Loyalty Rewards in accordance with the relevant Merchant Loyalty Program Terms.

6. License

6.1 During the Term, we grant you a right to use our App for personal, non-commercial use in accordance with these Terms. This right cannot be passed on or transferred to any other person.

6.2 You must not: 

(a) access or use the App in any way that is improper or breaches any laws, infringes any person's rights (for example, intellectual property rights and privacy rights);

(b) interfere with or interrupt the supply of the Services, or any other person’s access to or use of the Services;

(c) introduce any viruses or other malicious software code into the Services;

(d) build similar or competitive software to the App; or

(e) access or use the App to transmit material that is, defamatory, offensive, abusive, indecent, menacing, harassing or unwanted.

7. Availability, Disruption and Downtime

7.1 While we strive to always make the App available to you, we do not make any promises that these will be available 100% of the time. The App may be disrupted during certain periods, including, for example, as a result of scheduled or emergency maintenance. We will try to provide you with reasonable notice of any disruptions to your access to the App.

7.2 The App may interact with, or be reliant on, products or services provided by third parties, such as cloud hosting service providers. To the maximum extent permitted by law, we are not liable for disruptions or downtime caused or contributed to by these third parties.

8. Intellectual Property

8.1 We own all intellectual property rights in the App and the Go Rewards Loyalty Program. This includes how the App looks and functions, as well as our copyrighted works, trademarks, inventions, designs and other intellectual property. You agree not to copy or otherwise misuse our intellectual property without our written permission (for example, to reverse engineer or discover the source code of our intellectual property), and you must not alter or remove any confidentiality, copyright or other ownership notice placed on the App.

8.2 We may use any feedback or suggestions that you give us in any manner which we see fit (for example, to develop new features), and no benefit will be owed to you as a result of any use by us of your feedback or suggestions.

9. Personal Information

9.1 We collect, hold and disclose and use any Personal Information you provide to us in accordance with our privacy policy, available on the App and our website, and applicable privacy laws.

10. Consumer Law Rights

10.1 In some jurisdictions, you may have guarantees, rights or other remedies provided by law (Consumer Law Rights), and these Terms do not restrict your Consumer Law Rights. We will only be bound by your Consumer Law Rights and the express wording of these Terms.

10.2 If you accept these Terms in Australia, nothing in these Terms should be interpreted to exclude, restrict or modify the application of, or any rights or remedies you may have under, any part of the Australian Consumer Law (as set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth)).  

11. Liability

11.1 To the maximum extent permitted by law, we will not be liable for, and you release us from liability for, any Liability caused or contributed to by, arising from or in connection with a Merchant Loyalty Program.

11.2 Regardless of whatever else is stated in these Terms, to the maximum extent permitted by law:

(a) neither we or you are liable for any Consequential Loss;

(b) our aggregate liability to you for any Liability arising from or in connection with these Terms will be limited to AU$100.

12. Notice Regarding Apple

12.1 To the extent that you are using or accessing the App on an iOS device through a mobile application from the Apple App Store, you further acknowledge and agree to the terms of this clause. You acknowledge that these Terms are between you and us only, not with Apple Inc. (Apple), and Apple is not responsible for the App and any content available on the App.

12.2 Apple has no obligation to furnish you with any maintenance and support services with respect to the App.

12.3 If our mobile application fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the mobile application to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the mobile application and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be our responsibility.

12.4 Apple is not responsible for addressing any claims by you or any third party relating to our mobile application or your use of our mobile application, including but not limited to: (1) product liability claims; (2) any claim that our mobile application fails to conform to any applicable legal or regulatory requirement; and (3) claims arising under consumer protection or similar legislation.

12.5 Apple is not responsible for the investigation, defence, settlement and discharge of any third-party claim that our mobile application infringes that third party’s intellectual property rights.

12.6 You agree to comply with any applicable third-party terms when using our mobile application.

12.7 Apple and Apple subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary of these Terms.

12.8 You hereby represent and warrant that: (1) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (2) you are not listed on any U.S. Government list of prohibited or restricted parties.

13. Termination and Suspension

Merchant Loyalty Program

13.1 A Merchant may suspend or terminate your access to a Merchant Loyalty Program in accordance with the applicable Merchant Loyalty Program Terms. A suspension or termination of your access to a Merchant Loyalty Program does not affect your Account or your membership of, or Loyalty Rewards in, any other Merchant Loyalty Program.

13.2 You may remove your membership of a specific Merchant Loyalty Program without closing your Account. If you do so, you will lose all Loyalty Rewards accrued in that Merchant Loyalty Program, but your Account and your membership of, and any Loyalty Rewards in, your other Merchant Loyalty Programs will not be affected.

Suspension

13.3 We may suspend your access to the App and/or the Go Rewards Loyalty Program where we reasonably believe there has been any unauthorised access to or use of the App or the Go Rewards Loyalty Program or breach of these Terms. If we suspend your access to the Services, we will let you know within a reasonable time of doing so, and we will work with you to resolve the matter, or if it cannot be resolved, then we may terminate these Terms and your access to the Services will end.

Termination

13.4 We may terminate these Terms (meaning you will lose access to the App and the Go Rewards Loyalty Program) if you materially breach these Terms, or if we decide to discontinue the App, in which case we will provide you with written notice.

13.5 You may terminate these Terms at any time through your Account and termination will take effect immediately. Upon closing your Account, you will lose access to the App and the Go Rewards Loyalty Program, and all Loyalty Rewards accrued across all of your Merchant Loyalty Programs will be forfeited, unless otherwise set out in the relevant Merchant Loyalty Program Terms.

13.6 Prior to termination or expiry of these Terms, you should screenshot any of your data that you added to the App through your Account. We encourage you to do this before the termination date, as we cannot guarantee access to your data after that date (subject to our legal or regulatory requirements).

13.7 Following termination or expiry of these Terms, we may delete your data (including copies) in our possession or control. If you request a copy of your data following termination, we may, to the extent we still hold Your Data, assist you with that request at our discretion. We reserve the right to charge a reasonable fee to cover our costs of doing so, which we will notify you of prior to fulfilling your request.

14. General

14.1 Assignment: You may not transfer or assign these Terms (including any benefits or obligations you have under these Terms) to any third party without our prior written consent. We may assign or transfer these Terms to a third party, or transfer any debt owed by you to us to a debt collector or other third party.

14.2 Confidentiality: Each party agrees to keep the other party’s confidential information confidential and to take reasonable steps to protect it from unauthorised access or disclosure.

14.3 Disputes with us: Neither we or you may commence court proceedings relating to any dispute, controversy or claim arising from, or in connection with, these Terms (including any question regarding its existence, validity or termination) (Dispute) unless we and you first meet (in good faith) to resolve the Dispute. Nothing in this clause will operate to prevent us or you from seeking urgent injunctive or equitable relief from a court of appropriate jurisdiction.

if the Dispute is not resolved at that initial meeting:

(a) where you are resident or incorporated in Australia, refer the matter to mediation, administered by the Australian Disputes Centre in accordance with Australian Disputes Centre Guidelines for Commercial Mediation; or

(b) where you are not resident or incorporated in Australia, refer the matter to arbitration administered by the Australian Centre for International Commercial Arbitration, with such arbitration to be conducted in Sydney, New South Wales, before one arbitrator, in English and in accordance with the ACICA Arbitration Rules.

14.4 Disputes with Merchants: Where you have an issue with a Merchant, the Merchant Loyalty Program, certain Loyalty Rewards under a Merchant Loyalty Program, or the Merchant Loyalty Program Terms, you acknowledge and agree that this must be resolved between you and the Merchant using the process set out in the relevant Merchant Loyalty Program Terms.

14.5 Events Outside Our Control: We will not be liable for any delay or failure to perform our obligations (including the Services), if such delay or failure is caused or contributed to by an event or circumstance beyond our reasonable control.

14.6 Governing law: These Terms are governed by the laws of New South Wales, and any matter relating to these Terms is to be determined exclusively by the courts in New South Wales and any courts entitled to hear appeals from those courts.

14.7 Nature of Legal Relationship: These Terms do not create, and should not be interpreted so as to create, a partnership, joint venture, employment or agency relationship between us and you.

14.8 Notices: Any notice you send to us must be sent to the email set out at the beginning of these Terms. Any notice we send to you will be sent to the email address registered against your Account.

14.9 Survival: Clauses 8, 9, 10 and 11 will survive the termination or expiry of these Terms.

15. Definitions

15.1 In these Terms:

Account means an account accessible to the individual who signed up to the Services.

App means the mobile application we provide to you, as detailed at the beginning of these Terms.

Go Rewards Loyalty Program means our loyalty program aggregator hosted within the App, where Merchant Loyalty Programs are made available to customers, allowing you to see and accrue loyalty points at various merchants using the App.

Consequential Loss includes any consequential loss, special or indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity or otherwise.

Liability means any expense, cost, liability, loss, damage, claim, notice, entitlement, investigation, demand, proceeding or judgment (whether under statute, contract, equity, tort (including negligence), indemnity or otherwise), howsoever arising, whether direct or indirect and/or whether present, unascertained, future or contingent and whether involving a third party or us or you or otherwise.

Loyalty Rewards means the loyalty points, rewards and/or benefits that you may accrue under a Merchant Loyalty Program, which may include member discounts and offers, always on offers, and boosted offers, in each case as made available by the Merchant and displayed in the App in accordance with the applicable Merchant Loyalty Program Terms.  

LoyaltyID means the unique identification code allocated to you by a merchant upon signing up to a Merchant Loyalty Program, which is your unique identification code for the relevant Merchant Loyalty Program.

Merchant means a merchant that participates in the Go Rewards Loyalty Program by making a Merchant Loyalty Program available to customers through the App.

Merchant Loyalty Program means a merchant-specific loyalty program made available to customers through the Go Rewards Loyalty Program.

Merchant Loyalty Program Terms means the terms and conditions applicable to a Merchant Loyalty Program, as determined and made available by the relevant Merchant.

Payment Card means an eligible Visa or Mastercard payment card issued by an Australian financial institution, registered to your Account for the purposes of the PLL Program.

Payment Card Scheme means the relevant card scheme operator for an eligible Payment Card, being Visa or Mastercard.

Payment Linked Loyalty Program or PLL Program means the optional feature of the Go Rewards Loyalty Program, referred to in the App as "Auto Earn" and "Linked Cards", which allows you to automatically accrue Loyalty Rewards on eligible purchases at participating Merchants by linking a Payment Card to your Account, as further described in clause 5.

Personal Information means any information or opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether the information or opinion is recorded in a tangible form or not.

PLL Third Party Terms means the terms and conditions of the relevant third party service provider and Payment Card Scheme applicable to the PLL Program, as displayed in the App at the time of linking a Payment Card.

UniqueID means your registered Australian mobile phone number, used by you to access the App and the Go Rewards Loyalty Program and/or the relevant Merchant Loyalty Program.

Have a question for us?

If you have any concerns or questions, please feel free to get in touch.